4.1. The description of the Services and any Goods in our website or mobile application does not constitute a contractual offer to sell the Services or Goods.
4.2. The prices of the goods advertised on our mobile platform are determined solely by the vendor. Ordoo takes no responsibility for variations in pricing or incorrect prices as a result of insufficient information provided from the vendor.
4.3. When an Order has been made, we can reject it for any reason, although we will try to tell you the reason without delay, which must be due to running out of stock or resources, a price or description mistake, inability to obtain your payment or other genuine and fair reason.
4.4. A Contract will be formed for the Services ordered, only upon Ordoo sending an email to the User saying that the Order payment has been settled.
4.5. No variation of the Contract, whether about description of the Services, Fees or otherwise, can be made after it has been entered into unless the variation is agreed by the User and the Supplier in writing.
4.6. You have the right to cancel an order providing it is not being“prepared”. When an order is being prepared by the venue it enters a separate digital ticket queue and will then be fulfilled by the venue. To cancel the order before this time the customer should contact the vendor directly, no guarantee is made that the order will be cancelled if Ordoo are notified or the venue does not receive the cancellation message.
4.7. Refunds will be processed as soon as reasonably possible and when any disputes have been settled and agreed upon by both parties.